SMS Privacy

Effective Date: 11/7/2025
Last Updated: 11/7/2025

1. Overview

This Privacy Policy describes how Genevive (“we,” “our,” “us”) collects, uses, and protects personal information provided by participants in our internal SMS messaging program (“Program”).

2. Information We Collect

We collect the following information when you enroll in the Program:

• Your mobile phone number
• Your name
• Date and time of message interactions (for system logging and compliance)

No sensitive personal data (such as payment information or personal identifiers beyond the above) is collected through this Program.

3. How We Use Your Information

We use this information solely for internal operational communications, including:

• Sending scheduling and meeting reminders
• Issuing company updates and alerts
• Managing opt-in/opt-out preferences
• Ensuring compliance with communication and safety requirements

4. Data Retention

We retain SMS data only as long as necessary for operational or compliance purposes, after which it is securely deleted or anonymized.

5. Data Sharing

We do not sell, rent, or share your mobile data with third parties. Message delivery may involve secure processing through approved SMS service providers acting on our behalf under strict data protection agreements.

6. Security

Genevive maintains appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, use, or disclosure.

7. Your Choices

You may opt out of receiving SMS messages at any time by replying STOP to any message. You can also contact us directly at servicedesk@genevive.org to request data deletion or review.

8. Contact Us

For questions or concerns regarding this Privacy Policy or your data, please contact:
Genevive Privacy Office
Email: servicedesk@genevive.org
Website: https://www.genevive.org
Mailing Address: 3433 Broadway Street NE Suite 300, Minneapolis, MN 55413